macan4d Platform Privacy Notice
This page describes what we collect when you use macan4d and how we keep that data protected. When you register an account, deposit funds via DANA, e-wallet, mobile banking, or any of our other payment channels, or place a bet on Liga 1 fixtures, we collect personal information. We take data security seriously and encrypt all sensitive information at rest and in transit.
We, the macan4d team, are committed to transparency about our data practices. This privacy notice explains what information we gather, why we need it, who we share it with, and what rights you have over your own data. If you have questions after reading this page, our support team in Jakarta, Bandung, Surabaya, and Medan is available to clarify.
Our services are available only where local law permits. If you are accessing macan4d from a jurisdiction where online gaming is restricted or prohibited, we may not collect or process your data. By creating an account on macan4d, you accept the terms of this privacy notice.
What data we collect on macan4d
We collect information in several categories. First, identity data: when you register, we ask for your full name, date of birth, email address, and phone number. During our KYC verification process, we also request a photo of your national ID card or passport, plus proof of address (such as a utility bill or bank statement). This is a legal requirement in most jurisdictions where macan4d operates.
Second, payment data: when you deposit through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, or e-wallet, we collect transaction records showing the amount, method, date, and status. We do not store your full bank details or wallet passwords; payment processors handle that encryption directly.
Third, activity data: we log your bets, game play, login times, IP addresses, device type, and browser information. We track which markets you view (Liga 1, Piala Indonesia, Champions League, live-dealer tables, slot games) and how long you spend in each section. This helps us understand how our platform is used and identify technical problems.
Data collection is consent-based
By using macan4d, you consent to the data practices described in this notice. You may opt out of non-essential data collection (such as marketing analytics) through your account settings, though this may limit certain features.
How we use your data on macan4d
We use your identity data to verify your age, prevent fraud, and comply with anti-money-laundering regulations. Payment data is used to process your deposits and withdrawals, issue receipts, and reconcile accounts. Activity data helps us improve our platform—we analyze which events are most popular, which payment methods are preferred, and where our mobile app or browser experience needs work.
We also use your data to send you important account notifications: payment confirmations, bet settlements, and security alerts if we detect unusual activity. If you opt in to marketing, we may send promotional emails about new markets (like a Piala AFF tournament starting) or new game releases. You can disable marketing emails anytime through your account preferences.
We do not sell your personal data to third parties. We do not use your data to build profiles for price discrimination or to manipulate odds in your favour or against you. Our macan4d odds are set by our internal algorithms and market flow, not by personal data.
Third-party processors and data location
We rely on trusted third parties to provide core services. Payment processors (such as the networks behind mobile banking, local payment, online payment, and our bank partners) receive transaction details to complete transfers. These processors sign data-processing agreements with us and must protect your data to the same standard we do.
Our servers are hosted in multiple regions, which means your data may be transferred outside your country of residence—even to jurisdictions with different privacy laws. By using macan4d, you accept this international data transfer. We use encryption and secure protocols to protect data in transit.
We do not share your identity data with other gambling operators, advertising networks, or data brokers. We do not provide your email to third parties for their marketing. Our customer support team, payment teams, and compliance officers have access to your account data on a need-to-know basis.
Cookies and tracking on macan4d
Our website uses cookies to remember your login session, store your language preference, and track how you navigate between pages. These are necessary for macan4d to function. We also use optional analytics cookies (via services like Google Analytics) to understand traffic patterns and user behaviour. You may disable these analytics cookies in your browser settings without affecting core functionality.
When you access macan4d, your browser sends us your IP address, user-agent string, and device identifiers. We use these to detect fraud, identify VPN or proxy use (which may violate our terms in certain jurisdictions), and block access from prohibited regions.
Data retention and account closure
We retain your identity and payment data for as long as your account remains open, plus seven years after closure. This is a legal requirement for anti-money-laundering compliance. Activity data (such as bet history) is retained for seven years as well. We delete non-essential data (such as support tickets or promotional preferences) after two years.
If you request account closure, we will mark your account as inactive and stop processing new data. However, we cannot delete historical transaction records—these must be retained by law. Once your account is closed, we will not contact you for marketing purposes.
Your rights and our obligations on macan4d
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. You may also have the right to data portability (receiving your data in a structured format) or to object to certain uses. We respect these rights and will respond to requests within 30 days.
We are not obligated to delete data we are required to retain by law. If you ask us to delete your data but we are obliged to keep it for compliance, we will inform you of the legal basis and expected retention period.
Updates to this privacy notice
We update this notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email and by posting an updated notice on this page. Your continued use of macan4d after an update constitutes acceptance of the revised notice.
Questions about our macan4d privacy practices
If you have questions about how we collect, use, or protect your data, contact our support team. You can reach us through the contact page on macan4d.app, or by email. We aim to respond within 24 hours.
We are committed to protecting your privacy while delivering a secure, fair, and transparent platform for football betting, live-dealer gaming, slots, and esports markets. Your trust is essential to us, and we take every precaution to safeguard the information you share.